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gds user research blog

02/12/2020

Read more of How we took a user-centred approach to understanding inclusion and exclusion in the GDS design team Design profiles: DWP Digital Read more blog posts about our GDS user research lab. User research plays a fundamental role in our design activity. To achieve this aim we regularly host user research activities and events. Sign up to email updates from this blog. User research fundamentals: a 5-day course that will change the way you work Posted by: Grant Chappell , Posted on: 23 November 2017 - Categories: People , User research I'm Grant Chappell, a content designer at DVSA, and I recently took the Government Digital Service's 5-day user research fundamentals course. In this blog TingTing Zhao and Steph Marsh and I talk about training we run at GDS to help wholes team be involved and own the research and insight we gain about users #UserResearch . For more info, read their blog post on their user research lab. Just to recap, on 15 November the GDS team successfully launched Inside Government, with DCLG and DfT. Hi I’m Angela, I work in the User Research Team and would like to talk about the range of research we conducted in the run up to the launch of Inside Government. Digital by Default news: GDS unveils user research lab. Keep in touch. If you would like to find out more about our in-house participant recruitment service for user testing or market research get in touch on 0117 921 0008 or info@peopleforresearch.co.uk. Our aim is to ensure that design decisions are inclusive and transparent, taking on-board the opinions and preferences of the people who will eventually be using our technology and services. Periscope about user research for GOV.UK Posted by: GDS team , Posted on: 3 September 2015 - Categories: Events , Periscope , Social Media , Tools , Video Watch Naintara Land, Interim GDS User Research Lead at GDS answer your questions live on Periscope about user research on GOV.UK on Wednesday 8 September 2015. At Parliament, we’re in the early stages of setting up a research lab. GDS clearly spell out the topics that will be covered during an assessment beforehand, so I had a good idea of what some of the difficult user research questions might be. At People for Research, we recruit participants for UX and usability testing and market research. Telegraph: Government bureaucracy 'insanely arrogant' says digital boss (actually a positive story) Other fun stuff. To learn about user research best practice, find out: why user research is a team sport; what good user research for government services looks like; how GDS does user research … See a spontaneous log of our lab’s story on this Twitter search. Read more of How we use training to help make user research a team sport - 1 comment How GDS and the Home Office collaborated on user research Those departments have since been joined by MOD, FCO, BIS and the AGO. The user research lab at GDS. The course has been designed with GDS and was delivered by David Travis. We’ve claimed a room and are in the process of getting software and hardware that’ll let us run lab-based user research sessions. David is a chartered psychologist specialising in user experience. As part of the GDS design community’s efforts to improve the equity of the team, Ignacia and Leon share their research findings on inclusion and exclusion in the community. Anyway, it took me a while, due to high demand, but this September, I finally got to go on the 5-day user research fundamentals course (if you're a civil servant, take a look on Civil Service Learning). Posted by: Andy Sellick - Frontend Developer, GDS, Posted on: 18 December 2017 - Categories: Access needs, Accessibility, Assistive technology, Code, Design, Testing, User research We look at the work the GOV.UK Publishing Frontend team have done to make their …

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